1. About these terms
These Terms of Service (“Terms”) govern your use of myskin.ai (the “Service”), operated by Hexislab Venture Limited (“we”, “us”, “our”), a company with registered address at 38 Collingwood Street, Newcastle upon Tyne, UK. By using myskin.ai, you agree to these Terms. If you do not agree, please do not use the Service.
2. Eligibility
You must be at least 16 years old to use myskin.ai. If you are under 18, you should have a parent or guardian’s permission to use the Service.
3. The Service
myskin.ai offers a skin assessment questionnaire that generates a personalised skin profile and general skincare and ingredient guidance based on your responses. The Service is provided for general informational purposes only.
4. Not medical advice
myskin.ai does not diagnose, treat, cure or prevent any medical condition, and is not a substitute for professional medical, dermatological, or health advice. Always consult a qualified healthcare professional regarding any skin concern, especially before starting a new skincare regimen if you have a medical condition, are pregnant or breastfeeding, or are using prescription treatments.
5. Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activity under your account. Please notify us promptly of any unauthorised use.
6. Acceptable use
You agree not to:
- Use the Service for any unlawful purpose.
- Attempt to interfere with, disrupt, or gain unauthorised access to the Service or its systems.
- Misrepresent your identity or provide false information that could affect the accuracy of your assessment.
- Scrape, copy, or reproduce content from myskin.ai without our permission.
7. Product recommendations and affiliate links
Product and ingredient recommendations are generated based on the information you provide and are for general guidance only. Some recommendations may link to third-party retailers through affiliate links, and we may earn a commission on qualifying purchases. We do not control, and are not responsible for, the products, pricing, availability, or customer service of third-party retailers.
8. Intellectual property
All content on myskin.ai, including text, graphics, logos, and the assessment methodology, is owned by or licensed to Hexislab Venture Limited and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.
9. Third-party links
myskin.ai may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party site.
10. Disclaimer of warranties
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including as to accuracy, reliability, or fitness for a particular purpose. We do not guarantee that any product or ingredient recommendation will be suitable for you or produce any particular result.
11. Limitation of liability
To the fullest extent permitted by law, Hexislab Venture Limited will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including any adverse reaction to a recommended product or ingredient. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.
12. Changes to the Service and these Terms
We may update or discontinue any part of the Service, and may revise these Terms from time to time. Continued use of myskin.ai after changes take effect constitutes acceptance of the revised Terms.
13. Termination
We may suspend or terminate your access to the Service at any time, for any reason, including if we believe you have violated these Terms.
14. Governing law
These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact us
Hexislab Venture Limited
38 Collingwood Street
Newcastle upon Tyne, UK
Email: info@hexislab.com